About
At Zlink, we're transforming customer service in Melbourne and beyond through the power of artificial intelligence. Founded on the belief that every customer deserves instant, accurate, and personalized attention, we deliver cutting-edge AI solutions that work around the clock to keep your customers happy.
Our innovative platform combines Australian expertise with next-generation AI technology to handle everything from basic inquiries to complex customer support scenarios. We're not just replacing traditional customer service – we're revolutionizing it.
Features
Intelligent Support, Unlimited Possibilities
Transform your customer service with our intelligent solutions designed for modern businesses
Phone Transfer To Human
Call Record
System and CRM Integration
Custom Voice Cloning
Multi-Lingual Support
Call Memory
Payment During Call
Conversation Analysis
Always-On Support
24/7 customer assistance without breaks or delays
Smart Learning
Adapts and improves from every interaction
Multi-Channel
Seamless support across email, chat and texts.
Real-Time Analytics
Track performance and customer satisfaction instantly
Easy Integration
Connects with your existing system and crm
Australian Compliance
Fully aligned with local data protection standards
90% Cost Reduction
Dramatically lower your customer service expenses
Lightning-Fast Response
Under 2-second average response time
Zero Wait Time
Eliminate customer queues completely
Scalable Solution
Handle 1 to 10,000 customers simultaneously
Smart Routing
Direct complex queries to human agents seamlessly
Customizable Responses
Tailored to your brand voice and guidelines
Get in touch
We are here to answer any question.
Email: info@zlink.com.au
Phone: 0440139999